Contact us
Need help with a QuickBooks problem? Send us the details below and our support team will get back to you, usually the same business day. You can also email us directly at support@quickbooksfixpro.com.
What to include in your request
- The exact error text or code — for example "Error 6000,-83" or "H202". A photo of the dialog is fine.
- Your QuickBooks product and year — Desktop Pro 2024, Premier Plus, Enterprise, Online (plan name), Payroll, Mac, Time or POS.
- What you were doing when it happened — opening the company file, updating, running payroll, restoring a backup.
- What you have already tried, including whether it worked or changed the error.
- Whether the problem affects one computer or several, and whether your company file is on a local drive, a server or a cloud-sync folder.
If your issue is urgent — payroll blocked before payday, a company file that will not open, or a direct deposit failure — say so in the first line and we will prioritise it.
What happens next
- We review your request and reply with likely causes and free guidance where we can.
- If hands-on help is needed, we tell you what the options and costs are before any work begins. No surprises.
- If the right answer is "contact Intuit" or "call your IT provider", we will tell you that too, honestly.
Beware of scam support numbers. Intuit does not publish a single public support phone number, and there are many fake "QuickBooks support" call centers. Never share your QuickBooks password or payment details with a number you found in an ad. Our team will never ask for your password. Read our guide to contacting QuickBooks support safely.
Frequently asked
Do you charge for the initial diagnosis?
No. Describe the problem and we will tell you what we think is wrong and whether you can fix it yourself — free. Paid support only applies if you choose to have us do the work.
Do you support QuickBooks Online as well as Desktop?
Yes. We support QuickBooks Online (including payroll and bank feeds), Desktop Pro, Premier, Enterprise, Mac, Desktop Payroll, Time and Point of Sale.
Will you ask for my QuickBooks password?
No. If a repair genuinely needs access to a password-protected company file, we will guide you through doing it yourself or use a secure screen-share where you enter the password. We never ask for it by email or chat.
Independent support
Send us a message
Describe the problem and a QuickBooks support technician will get back to you — usually within one business day. Prefer email? Write to support@quickbooksfixpro.com.